How to connect Alfabox to Internet via WiFi (Page Loading Error)

After connecting WiFi antenna (press to open an image) to your Alfabox, you will see Page loading error on the screen. Follow the instructions to connect Alfabox to the Internet: Select System settings and  press OK on the remote. Select Network and press OK on the remote. Select Wireless (WiFi) and press OK on the remote. Select Auto (DHCP) and press OK on the remote. Find and select your […]

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How to access and watch movies in Videoteka

If you have a Subscription, you can enjoy movies from our large movie collections. Follow the steps below to access it: In the main menu, select the icon that corresponds to your service, then press OK on the Alfabox remote. Press Exit (Home) on the remote control. Select Wideoteka and press OK on the remote. […]

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How to change resolution

To change resolution follow the instructions below: Press SET on the remote. In the System settings select Video and press OK. Go to Video Output Mode and using the right arrow change the resolution: – If your Alfabox is connected to the TV via composite cable – select: NTSC 480i. – If your Alfabox is […]

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How to change volume

If after turning the Alfabox on, the volume is too high, the Initial volume has to be changed. Follow the steps below to change the initial volume: Press Set on the remote to go to System settings. Select Audio and press OK to confirm. Go to Initial Volume and decrease the number from 100 to 50-60. Use arrows to […]

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How to change DNS server

If you have trouble connecting to the website, try to change the DNS (Domain Name System) to Google Public DNS. DNS is a system that organizes and identify domains. We can use a phone book analogy to explain the DNS. Phonebook translates a name such as ‘Polish TV Company’ to a phone number, while DNS […]

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How to re-install firmware on Alfabox UX1/UX2

Follow instructions to update the firmware on Alfabox UX1/UX2 from the USB drive: Prepare empty USB drive. Format the USB drive to FAT32 format. Usually, it’s the default format. Download Bootstrap and Firmware files to your computer according to your box model from the table below. Create the folder in the root of USB drive: […]

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