Change the connection’s type from Wifi to LAN

Yes, it does. Wifi connection is much less stable and less beneficial for online video. Therefore, we always recommend connecting via a cable (LAN). If the customer has a router other than TV Box and he can’t or do not want to reconnect the cable – The powerline adapter will become a solution for the customer! It can cost about $ 70 and allows us to visit the Internet through the electricity network.

Don’t use the Internet on other devices

Disable the connection of your phone, laptop or tablet from the network and turn off the computer. Avoid the Internet usage on computers at the same time while watching TV.

The upgrading to the DOCSIS 3 version of your modem

You can ask your ISP for modem`s update up to the last version. DOCSIS 3 modems have a separate channel for streaming video compared to older modems with only one channel for everything.

Manage the speed of your network

Sometimes it is just not enough speed! We recommend you to upgrade your current Internet to the highest level of plan speed.

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