Payment option: Bank Deposit

Bank Deposit is yet another convenient way to pay for service that we now offer. Follow these simple steps: Go to СapitalOne branch Deposit cash, check or money order to the following account: Account name: Polish TV Company Account number:  7527306382 3. Write the phone number, first and last name that is associated with your […]

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How to improve your Internet connection

Change the connection’s type from Wifi to LAN Yes, it does. Wifi connection is much less stable and less beneficial for online video. Therefore, we always recommend connecting via a cable (LAN). If the customer has a router other than TV Box and he can’t or do not want to reconnect the cable – The […]

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What is the difference between Basic, Plus and Premium?

Currently, we offer 3 packages: Basic, Plus and Premium. The table below shows the difference between them. FEATURES PACKAGES Premium Plus Basic Number of Channels 100+ 75+ 50+ Timeshift + + + Archive 2 weeks 1 week – Media library + + – Multiroom 3 devices 2 devices – Web player Flash Flash Flash iOS […]

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What’s the difference between HDMI and Composite cable?

Composite is a widespread and commonly used type of cable used for transmitting audio and video signals. On both sides of the cable there are three plugs – yellow (responsible for video signal), red and white (responsible for stereo audio signals) HDMI (High-Definition Multimedia Interface) – type of cable used to transfer uncompressed digital data. This cable is an alternative […]

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Why TV “freezes” and how to effectively deal with “freezing”

Why does a picture “tear” while watching television? This is a common problem that many subscribers encounter during peak hours, for example, in the evening, when they “tear” not only a picture, but also a sound. This is sometimes called a “frozen picture” or “freezing.” The so-called “freezing” occurs when it is not enough bandwidth […]

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Setting up and using WiFi adapters with computers

Wi-Fi adapters that are being used with our boxes can also be used with computers. For Windows:  http://www.dlink.com/hr/hr/support/faq/adapters/usb-adapters/how-do-i-install-my-wireless-adapter-correctly-in-windows For MacOSX: https://www.megaleecher.net/Fixing_WiFi_On_Your_Apple_Mac.

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Multiroom

Dear user! We are pleased to inform you about the start-in of the Multiroom. Because of that, the customer should connect 3 devices at the same moment with one subscription. In this moment, if you have a second TV at home, you do not need to purchase a second subscription – for one, two or […]

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How to set up Automatic Payment

If you are paying for our service every month, it is worth thinking about automatic payments: your monthly payment will be withdrawn from your account / card automatically every 30 days. In this case, you don’t need to worry about your service being disconnected when you forget to pay. To set up auto payment follow […]

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How to try service for free

To watch service online use Google Chrome or Mozilla Firefox browsers. DO NOT use Internet Explorer browser Download and install VLC if you don’t have it installed already Your trial will be active for 72 hours from the time that you enter service.  At the end of your trial you can extend service by placing […]

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