If you connect Alfabox UX3 and the screen is “jumping” or there is a black screen and you see one of the messages on the screen: no signal mode not supported missed matched output That means the resolution is not supported. The resolution has to be changed from BIOS (Basic Input/Output System). Follow the steps […]
Alfabox remote control can be programmed to control any TV in just a few steps. Buttons that can be programmed are highlighted by a solid white line at the top of the remote. New remote control To program the buttons do the following: Press the «On/Off» and «A/V» buttons at the same time and hold it for 2 […]
Please disconnect the LAN (internet) cable from the box. After that, you will see a window with the message on the top – “Page loading error”. (If you won’t see this message then use this link to fix the issue). Press “Ok” button on the “System settings”. Choose the icon “Video” and press “Ok”. Select “Video output mode” and use […]
Alfabox advantages: High quality of sound and image (supports all modern video and audio formats, including full HD) Compatible with any TV (HDMI and RCA television compatible) Flawless Design (lightweight, elegant design that will fit in with any interior) Maximum Comfort (remote control enables you to control not only set-top-box but also the other devices) […]
Below you can find a detailed process of firmware updating to new stable version: Go to box settings/software update Press “OK” on the remote to verify and get pop-up information page Press “F1” on the remote to update It will be restarted automatically when it’s done Important! Do NOT restart/turn-off the box while it’s updating.
SYSTEM SETTINGS Click SET (or SETUP) on the remote to go to System settings. IMPORTANT! DO NOT EVER SELECT Reset settings VIDEO Select Video to change the resolution. If your TV is connected to the Alfabox via composite cable (A/V), select video output mode: NTSC 480. If you are using HDMI cable select: 720 or 1080 […]
If you would like to connect your own box with our service, some settings need to be done. 1. On the main screen choose “Settings”-> Press OK or Press “SETUP/SET” on the remote control 2. Find “System settings” 3. Click on “Servers” 4. Press option “Portals” 5. In the “Portal 1 name” enter “portal” […]
Follow instructions to update the firmware on Alfabox UX1/UX2 from the USB drive: Prepare empty USB drive. Format the USB drive to FAT32 format. Usually, it’s the default format. Download Bootstrap and Firmware files to your computer according to your box model from the table below. Create the folder in the root of USB drive: […]